Our clients generally come to us with a number of challenges that need to be addressed, rather than with business solutions already defined. Our role as advisor and thought partner focuses on identifying the key pressure points these companies are facing, and developing solutions that will deliver the most effective improvements.
In most cases, these challenges stem from four broad areas:
Responding to competitive pressures – achieve or exceed industry standards for profit growth, lower infrastructure costs by leveraging synergies and scale, maintain maximum focus on the core businesses, and continue to grow and expand globally
Increasing expectations, particularly on G&A functions – focus support functions on strategic versus transactional activities, leverage investments associated with hiring people with specialized and cross-business skills, justify large capital investments in technology, and continue to drive standardization to ensure quality
Maximizing technology capabilities – facilitate sharing (communication and information linkages), enable coordination and standardization across businesses, and eliminate geographic constraints (e.g., regional, country)
Leveraging the benefits of offshoring and outsourcing – address external market pressures to improve costs and focus on the core business and core support processes, address internal pressures to continuously develop the optimal operation model while balancing centralization and local operations, assess outsourcing vendor capabilities across multiple functions, and develop and operate near-shore or offshore service centers for immediate labor arbitrage opportunities
To help global companies successfully address these challenges, BIG Solutions offers a broad range of capabilities across multiple dimensions:
Organization design
Consolidation & shared services
Offshoring and outsourcing
Process redesign, demand management, and IT enablement
Performance management
Talent management & leadership development
Large-scale change and program management